PracticeBuilders - The nation's leader in healthcare-practice success since 1979

Your ability to provide your patients with solutions to their concerns often depends upon your patients agreeing with your plan and following through.

Yet, as you know, time, money, fear, work, family and other conflicting priorities often stand in the way of your patient complying with your treatment plan.

So, how to bridge the gap? Consider Practice Builders’ Case Acceptance® consulting!

WHY PRACTICE BUILDERS’ CASE ACCEPTANCE?

Our onsite training and phone follow-up program offers you and your staff:

• A customer-centered sales approach to case conversion
• A streamlined protocol for case acceptance-starting at the front desk and ending with the patient’s first visit
• Proven marketing message points for you and your staff
• Emotionally compelling strategies for discussing cases, treatments and financial considerations
• Proven strategies for eliminating no-shows, late appointments and cancellations

Practice Builders’ Case Acceptance represents a strong commitment and partnership between your medical practice and Practice Builders that includes:

• A comprehensive assessment of how Case Acceptance/Conversion will work in your practice through a series of consultative phone calls
• Two onsite training days where our experienced marketing consultants will:
  • assess your current strategies
  • design and implement new team strategies for case acceptance-strategies that can be used by your entire staff, from the moment the new patient walks into your practice!
• Follow-up phone calls with your staff to track your progress and determine what’s working and what needs to be readjusted

What sets our program apart from the rest?

A “cookie-cutter” strategy doesn’t work for implementing successful case acceptance. Our program is individualized for your practice.

What kinds of specialties are right for Practice Builders’ Case Acceptance?

Practice Builders works with all medical, allied and dental subspecialties. Our case conversion techniques are perfect for:

• Plastic surgeons
• Cosmetic dentists
• Dermatologists
• Esthetic medicine practitioners
• Optometrists
• Audiologists

How does our Three-Step Process to Case Conversion/Acceptance work with your practice?

Step 1: Phone Consultations

Prior to our onsite visit, a member of our team of healthcare trainers will assess your practice’s needs and protocol through a series of phone consults with you, your practice manager and key designated staff. Each practice is different, and we need to learn as much as we can about your practice so that we can design and tailor a customized Case Acceptance/Conversion program that’s specifically meant to increase your bottom line.

Step 2: Two Days of Onsite Coaching

By the time we visit your practice, your assigned healthcare trainer will know as much about your practice as possible and already have a designed Case Acceptance Presentation and Program in place to share with you and your staff during this two-day visit.

• We’ll present your staff with role-playing for strong customer-centered case conversion strategies.
• We’ll determine how to implement a customer-centered approach to meet your practice’s individual needs.
• We’ll assess how phones are answered, appointments are set and much more.

Step 3: Phone Follow-ups

We believe that it’s essential to ensure that your staff is tracking leads for case conversion, following through on all lessons coached and planned. Our phone consults will reinforce these messages to your staff.